FAQs

Does MadCharlotte have any retail boutiques?

MadCharlotte is a direct-to-consumer e-commerce business model connecting with customers around the world. The idea of developing traditional brick and mortar stores is certainly a reality we'd like to make happen in the future. Our intention is to continually enhance our customers shopping experience.

What payment methods do you accept ?

MadCharlotte accepts payments from all major credit cards and through Paypal. Introducing Klarna, a 3 interest-free payment method.

Is it safe to purchase items on MadCharlotte.fr ?

All purchases are secured on the the site thanks to 3D Secure technology under the Shopify secure access. This is achieved using a TLS (Transport Layer Security) certificate, sometimes referred to as an SSL (Secure Sockets Layer) certificate, that encrypts communication between our store and external content, and publishes the content securely using HTTPS instead of HTTP.

What is the MadCharlotte business model?

Every woman deserves luxury, so when she's looking for quality investment pieces we'd like to offer her luxury without the traditional retail mark-up. Our e-commerce platform allows us to sell direct to the customer, removing the wholesale middle man.

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